External Display Tools

Display Options for Every Need

From wall-mounted TVs to personal tablets, we've got you covered

TV Wallboards

Large-screen displays for the entire floor. Perfect for showing team KPIs and queue statistics.

4K resolution support
Auto-scaling layouts
Multiple screen support

iPad Dashboards

Mobile dashboards for supervisors on the move. Access metrics from anywhere on the floor.

Touch-optimized interface
Drill-down capabilities
Offline mode available

Web Displays

Browser-based displays work on any device. No special hardware or software required.

Works on any browser
Auto-refresh data
Secure access controls

Powerful Features for Better Visibility

Everything you need to keep your team informed and performing at their best

Real-Time Updates

Data refreshes every second ensuring your team always sees the latest metrics and KPIs.

Custom Layouts

Build the perfect dashboard with drag-and-drop widgets. Save multiple layouts for different scenarios.

Rich Visualizations

Charts, graphs, gauges, and more. Display data in the format that makes the most sense.

Smart Alerts

Visual and audio alerts when KPIs fall outside acceptable ranges. Never miss critical changes.

Schedule Rotation

Automatically rotate between different dashboards on a schedule. Show what matters when it matters.

Secure Access

Role-based permissions ensure teams only see the metrics relevant to them.

Pre-Built Widgets for Every Metric

Choose from dozens of ready-to-use widgets or create your own

Queue Statistics

• Calls waiting
• Average wait time
• Longest wait
• Abandoned rate

Agent Performance

• Available agents
• Average handle time
• First call resolution
• Occupancy rate

Service Levels

• Current SLA %
• Daily target progress
• Historical trends
• Threshold alerts

Custom Metrics

• Sales conversions
• Customer satisfaction
• Team competitions
• Any KPI you track

Plus many more widgets for every contact center need

See All Widgets →

Perfect for Every Scenario

See how different teams use External Display Tools

OPERATIONS CENTER

Command Center View

Large contact centers use multiple TV displays to create a command center atmosphere. Real-time metrics help managers make instant decisions.

6-screen video wall showing different metrics
Color-coded alerts for immediate attention
Historical vs. real-time comparisons

Queue Monitor

Performance

Agent Status

Leaderboard

94%

Team SLA

TEAM MOTIVATION

Gamification Displays

Boost team morale with leaderboards, achievements, and real-time competitions displayed prominently on the floor.

Daily/weekly/monthly leaderboards
Achievement celebrations with animations
Team vs. team competitions

SUPERVISOR TOOLS

Mobile Supervision

Supervisors use iPads to monitor their teams while moving around the floor, providing immediate coaching and support.

Drill down to individual agent metrics
Real-time coaching opportunities
Instant alert notifications

Agent: Sarah M. On Call

4:32

92%

FCR

4.8

CSAT

Seamless Integration

Pull data from any source to create comprehensive dashboards

NICE CXone

Five9

Genesys

50+ More

Works with Your Existing Stack

Native integrations with major platforms plus REST API for custom data sources

View All Integrations →

Transparent Pricing

Pay per display, not per viewer. Unlimited users can access dashboards.

$49.99

per display / month

Unlimited viewers
All widget types included
Custom layouts
Real-time updates

Schedule rotation
Alert notifications
API access
24/7 support

Volume discounts available for 10+ displays. Contact sales for details.

Add to Your Plan

Ready to Transform Your Contact Center Displays?

See how External Display Tools can improve visibility and performance

Schedule a Demo 321.510.7824

Turn Any Screen Into a Powerful Dashboard