Empowering Contact Centers Since 2011

We're more than a software company - we're your partners in transforming customer experiences and driving business success through innovative CRM solutions.

NICE DevOne Partner Since 2013
13+ Years Experience
50K+
Agents Served
30K+
Daily Screenpops
99.9%
Uptime SLA
13
Years Experience

Our Story

Founded in 2011, Rubi Professional emerged from a simple observation: contact centers needed better tools to manage customer relationships effectively. Our founders, having worked in the contact center industry for years, understood the daily challenges agents faced.

In 2013, we achieved a significant milestone by becoming a NICE DevOne Partner, cementing our commitment to seamless integration with leading contact center platforms. This partnership has enabled us to serve thousands of agents worldwide with reliable, efficient CRM solutions.

Today, we're proud to power over 50,000 agent interactions monthly, helping contact centers across industries deliver exceptional customer experiences while improving operational efficiency.

Company Timeline

2011 - Company Founded
Rubi Professional launched with a vision to transform contact center operations
2013 - NICE DevOne Partnership
Became an official NICE DevOne Partner, expanding integration capabilities
2018 - Product Suite Launch
Introduced Rubi PBX, Lumens, and external display tools
2022 - SOC 2 Certification
Achieved SOC 2 Type II certification for enterprise security
2025 - Continued Innovation
Serving 50K+ agents with next-generation CRM solutions

Our Mission & Values

We're driven by a commitment to excellence and a passion for helping contact centers succeed.

Our Mission

To empower contact centers with intuitive, reliable CRM solutions that enhance agent productivity and improve customer satisfaction while driving business growth.

Our Values

Customer success, innovation, reliability, and transparency guide everything we do. We believe in building long-term partnerships based on trust and mutual success.

Our Vision

To be the leading CRM platform for contact centers worldwide, setting the standard for innovation, security, and customer experience in our industry.

Leadership Team

Meet the experienced professionals driving Rubi Professional's success.

Leadership Team

Experienced Executives

Our leadership brings decades of combined experience in contact center technology, software development, and customer success.

Engineering Team

Technical Excellence

Our engineering team combines deep technical expertise with practical contact center experience to build solutions that truly work.

Support Team

Customer Success

Our dedicated support team ensures every customer succeeds with 24/7 availability and deep product knowledge.

Why Contact Centers Choose Rubi Professional

We understand your challenges because we've been there. Our solutions are built by contact center professionals, for contact center professionals.

13+
Years of Experience
50K+
Agents Served
99.9%
Uptime SLA
24/7
Support Available