Last Updated: January 1, 2025
This Privacy Policy describes how Rubi Professional ("we," "our," or "us") collects, uses, and protects your information when you use our services.
1. Information We Collect
Personal Information
We collect information you provide directly to us, such as:
- Name, email address, phone number, and company information
- Account credentials and billing information
- Customer data you input into our CRM system
- Communications with our support team
Usage Information
We automatically collect certain information about your use of our services:
- Log data including IP addresses, browser type, and operating system
- Usage patterns and feature interactions
- Performance and error data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security vulnerabilities
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- Service Providers: We may share information with third-party vendors who perform services on our behalf
- Legal Requirements: We may disclose information if required by law or in response to valid legal process
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
- Protection: We may share information to protect our rights, property, or safety, or that of our users or the public
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Access controls and authentication requirements
- SOC 2 Type II certification compliance
- Regular employee security training
5. Data Retention
We retain your information only as long as necessary to provide our services and comply with our legal obligations.
Customer data is retained according to your subscription terms and deleted upon account termination, subject to any legal retention requirements.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
7. International Data Transfers
Our services are hosted in the United States. If you are accessing our services from outside the United States,
your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place
for international data transfers.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page
and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email
support@rubiprofessional.com