The #1 CRM built specifically for NICE CXone contact centers. Automatic screenpop by ANI, click-to-dial, real-time analytics, and seamless data sync. Setup in 5 minutes.
Everything you need to supercharge your NICE CXone contact center with powerful CRM capabilities.
Customer records appear instantly when calls connect. Automatic ANI lookup displays complete customer history, previous interactions, and account details before you say hello.
One-click calling directly from customer records. No manual dialing, no copy-paste errors. Works seamlessly with NICE CXone MAX and all CXone platforms.
Bi-directional sync between Rubi CRM and NICE CXone. Agent status, call dispositions, and customer updates flow automatically in real-time.
Full CRM functionality on mobile devices. Remote agents get the same screenpop experience whether in office or working from home.
Combine CXone call data with CRM customer insights. Track conversion rates, customer satisfaction, and agent performance in one unified dashboard.
No coding required. Enter your NICE CXone credentials and you're connected. Our setup wizard guides you through every step.
Get connected in three simple steps
Create your Rubi Professional account in 60 seconds. No credit card required for 14-day trial.
Enter your CXone credentials in our setup wizard. We'll securely connect to your instance.
Screenpop activates automatically. Customer data appears the moment calls connect.
Works with all current NICE CXone versions
Common questions about NICE CXone integration
Most customers complete the integration in 5-15 minutes. No coding required - just enter your CXone credentials and you're connected.
Yes, Rubi Professional has been an official NICE DEVone Partner since 2013, ensuring our integration is always up-to-date with the latest CXone features.
Yes, our screenpop integration works with all NICE CXone platforms including MAX, Engage, and the classic platform. Customer data appears automatically when calls connect.
Yes! We offer a free 14-day trial with full NICE CXone integration features. No credit card required to start.
Call data, agent status, customer information, dispositions, and interaction history all sync in real-time. You can customize which fields sync based on your needs.
Join 500+ contact centers using Rubi Professional with NICE CXone. Start your free 14-day trial today.
No credit card required. Setup in 5 minutes.