14 Years of Innovation

From Rubi 1 in 2010 to the revolutionary Rubi 10 in 2024. Track our journey of continuous innovation and industry leadership.

2010
Founded
10
Major Versions
500K+
Agents Served
🎉 NOW AVAILABLE

Introducing Rubi 10

After 2 years in beta, 100% new codebase, AI-powered intelligence, and the revolutionary Module Store with 50+ integrations

Learn More About Rubi 10

Rubi 10

The Future of Contact Center Technology

10

100% New Codebase

After 2 years in beta testing with our most demanding enterprise clients, Rubi 10 represents a complete reimagining of contact center CRM. Not a single line of code carried over from previous versions - built from the ground up for the modern web.

  • React-based frontend with TypeScript
  • Microservices architecture
  • GraphQL API layer
  • Kubernetes-ready deployment

AI Integration (2 Years in Development)

Our AI team has been working since 2022 to integrate cutting-edge machine learning models directly into the CRM workflow. The result is an intelligent assistant that learns from your data.

  • Real-time conversation analysis
  • Predictive customer insights
  • Automated quality scoring
  • Smart workflow automation

🎯 Revolutionary Module Store

50+

Launch Modules

200+

By End of 2025

API-First

Architecture

The Module Store transforms Rubi from a CRM into a complete contact center operating system. Install modules with one click, customize your workflow, and integrate with any system.

Performance Metrics

  • • 10x faster than Rubi 9
  • • 60% reduction in server resources
  • • Sub-100ms response times
  • • Handles 1M+ concurrent users

Enterprise Features

  • • Advanced multi-tenancy
  • • HIPAA & PCI compliance
  • • SSO with SAML 2.0
  • • Custom deployment options

Our Innovation Timeline

2024 - Rubi 10

The AI Revolution

  • 100% new codebase after 2-year beta
  • AI-powered data collection & correction
  • Revolutionary Module Store launch
  • Enterprise-grade architecture

2022-2023

AI Research & Development

  • Started AI integration research
  • Partnered with leading ML companies
  • Beta testing with enterprise clients
  • Developed proprietary AI models

2020-2021 - Rubi 8 & 9

Cloud Native Evolution

  • Kubernetes deployment options
  • Auto-scaling capabilities
  • Enhanced API ecosystem
  • Mobile-first responsive design

2018-2019 - Rubi 6 & 7

Enterprise Features

  • Multi-tenant architecture
  • Advanced reporting suite
  • NICE CXone deep integration
  • Compliance features (HIPAA, PCI)

2016-2017 - Rubi 5

Platform Maturity

  • Real-time analytics dashboard
  • Custom workflow builder
  • API marketplace beta
  • 50+ platform integrations

2014-2015 - Rubi 4

Mobile & Innovation

  • Native iPad app launch
  • Rubi Lumens wallboard system
  • Android tablet support
  • Real-time team metrics

2013 - Rubi Cloud

SaaS Revolution

  • First cloud-based CRM for contact centers
  • Auto-save technology introduced
  • Multi-location support
  • 99.9% uptime guarantee

2012 - Rubi PBX

Telephony Integration

  • Revolutionary PBX integration
  • Screen pop technology
  • Call recording integration
  • IVR data capture

2011 - Rubi 2

Industry Specialization

  • Customized for CarSafe
  • Insurance workflow optimization
  • Claims management features
  • First enterprise deployment

2010 - Rubi 1

The Beginning

  • Founded with vision for better CRM
  • First contact center deployment
  • Basic customer management
  • 10 beta customers

Recent Updates

Version 10.1.2

December 2024 - Module Store Enhancement

Latest
  • Enhanced module menu for 30+ modules
  • AI-powered homepage showcasing
  • Improved webhook reliability
  • Company profile editing in tenant admin

Version 10.1.1

November 2024

  • SEO optimization with sitemap
  • Performance improvements
  • Bug fixes and stability

Version 10.1.0

October 2024

  • Module Store public launch
  • 50+ launch modules available
  • One-click module installation

The Rubi Ecosystem

Rubi Professional

The flagship CRM platform powering contact centers worldwide with AI-driven insights and automation.

Version 10.1.2
Released Dec 2024

Rubi PBX

Advanced telephony integration bringing screen pops and call management directly into your CRM workflow.

Version 8.3.0
Since 2012

Rubi Lumens

Real-time wallboard displays and team metrics visualization for contact center performance monitoring.

Version 6.1.0
Since 2014
50+

Launch Modules

15

Categories

100K+

Installations

4.9★

Average Rating

Technical Evolution

Rubi 10 Stack

Frontend: React 18, TypeScript, Tailwind CSS
Backend: Node.js, GraphQL, Microservices
Database: PostgreSQL, Redis, Elasticsearch
DevOps: Docker, Kubernetes, GitHub Actions
AI/ML: TensorFlow, PyTorch, Custom Models

Performance Metrics

Page Load Time < 100ms
API Response Time < 50ms
Uptime SLA 99.99%
Concurrent Users 1M+

Be Part of Our Journey

Join over 500,000 agents using Rubi Professional. Get early access to new features and exclusive updates.

Be the first to test Rubi 11 features. Limited spots available.

API Evolution

API v10.0 - December 2024 (Rubi 10)

  • • GraphQL API introduction
  • • Real-time subscriptions
  • • AI-powered endpoints
  • • Module Store API

API v9.0 - 2023

  • • WebSocket support
  • • Batch operations
  • • Enhanced security

API v5.0 - 2018

  • • RESTful redesign
  • • OAuth 2.0
  • • Webhook system

API v1.0 - 2013 (Rubi Cloud)

  • • First public API
  • • Basic CRUD operations
  • • XML/JSON support
View Full API Documentation

Industry Recognition

CRM Excellence

2024 Contact Center Award

Innovation Leader

AI Integration 2024

Customer Choice

5 Years Running

Security First

SOC 2 Certified

A Legacy of Innovation

From Rubi 1 in 2010 to Rubi 10 in 2024, we've never stopped innovating. 14 years, 10 major versions, countless improvements - all driven by our commitment to making contact centers more efficient.

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