Discover modules that transform your Rubi Professional CRM into a complete contact center solution. From AI-powered coaching to compliance tools, find the perfect additions for your team.
Our experts can help you find the perfect modules for your needs.
Talk to an Expert →AI & Automation
One-click customer synopsis, sentiment analysis, risk detection, and action plans — powered by RubiLens
+7 more features
AI & Automation
Live AI coaching during calls — real-time suggestions, compliance alerts, and performance scoring for every agent
+7 more features
Entertainment & Engagement
Gamification and entertainment for call center agents
+9 more features
Core Operations
Capture, filter, and convert website leads into customers
+7 more features
Analytics & Reporting
Interactive NICE CXOne implementation discovery and planning tool
+7 more features
Integrations
Click-to-dial telephony integration with NICE CXOne API
+3 more features
Advanced appointment booking for service businesses
+9 more features
Complete hotel guest services management
+7 more features
Employee satisfaction and feedback collection
+7 more features
Complete project management for construction and roofing
+1 more features
Compliant debt collection tools
+3 more features
HIPAA-compliant healthcare communications
+3 more features
Complete vehicle warranty and service management
+3 more features
Critical incident management and dispatch
+3 more features
Manage social media accounts and customer interactions
+2 more features
Agent-to-agent and manager-to-group communication platform
+7 more features
Unified communications across all channels
+3 more features
WebRTC-based softphone with advanced features
+3 more features
Accept and track customer payments with integrated payment processing
+7 more features
Live monitoring of call queues and agent status
+2 more features
Track and measure agent performance metrics
+2 more features
Direct integration with Snowflake
+3 more features
Create custom wallboards and dashboards
+3 more features
Real-time and historical analytics with AI insights
+3 more features
Seamless Microsoft Teams integration for enhanced collaboration
+7 more features
Seamless QuickBooks Online synchronization
+7 more features
Enhanced Five9 features
+3 more features
Seamless Genesys Cloud integration
+3 more features
Real-time customer sentiment tracking
+3 more features
AI-powered call scoring and evaluation
+3 more features
Healthcare compliance and security
+3 more features
Complete PCI DSS compliance tools
+3 more features
Advanced call recording with transcription
+3 more features
Employee satisfaction and feedback collection
Comprehensive training and certification platform
+7 more features
Start with our core CRM and add modules as you grow. No hidden fees, no surprises.