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Welcome to RubiMine

Enhance Your Contact Center with Powerful Modules

Discover modules that transform your Rubi Professional CRM into a complete contact center solution. From AI-powered coaching to compliance tools, find the perfect additions for your team.

25+
Available Modules
8
Categories
24/7
Support Included
Instant
Activation

Featured Modules

Agent Arcade

Entertainment & Engagement

NEW

Gamification and entertainment for call center agents

Multiplayer dart games
Team trivia competitions
Classic Snake game

+9 more features

$49.99 /monthly

Lead Generation & Management

Core Operations

NEW

Capture, filter, and convert website leads into customers

Custom form builder
Spam filtering & detection
Lead scoring & qualification

+7 more features

$179.99 /monthly

Arch Discovery Tool

Analytics & Reporting

NEW

Interactive NICE CXOne implementation discovery and planning tool

Interactive discovery questionnaire
Smart question flow based on responses
Real-time progress tracking

+7 more features

$0.00 /monthly

Enhanced NICE CXOne

Integrations

Click-to-dial telephony integration with NICE CXOne API

Advanced screen pop
Custom dispositions
Workflow automation

+3 more features

$149.99 /monthly

Core Operations

NEW

Roofing Inspection & Contracts

Mobile-optimized roofing inspection with photo capture and e-signatures

Mobile-optimized interface
Photo capture & annotation
Damage assessment forms

+7 more features

$249.99 /monthly
NEW

Smart Scheduling Pro

Advanced appointment booking for service businesses

Online booking portal
Staff schedule management
Service catalog

+9 more features

$129.99 /monthly
NEW

Agent Feedback & Surveys

Employee satisfaction and feedback collection

Custom survey builder
Anonymous feedback option
Pulse surveys

+7 more features

$79.99 /monthly

Collections Management

Compliant debt collection tools

FDCPA compliance tools
Payment processing
Skip tracing integration

+3 more features

$179.99 /monthly

Medical Contact Center

HIPAA-compliant healthcare communications

HIPAA compliance
Appointment scheduling
Prescription management

+3 more features

$259.99 /per agent

Vehicle Service Contact

Complete vehicle warranty and service management

VIN decoder integration
Vehicle verification
Service history tracking

+3 more features

$26.50 /usage based

Dispatch Module

Critical incident management and dispatch

Priority call routing
GPS location tracking
Automated dispatch

+3 more features

$299.99 /monthly

Communications

NEW

Softphone Pro

WebRTC-based softphone with advanced features

HD voice quality
Call recording
Visual voicemail

+3 more features

$9.99 /per agent
NEW

Internal Messaging System

Agent-to-agent and manager-to-group communication platform

Real-time messaging
Group chats
Manager broadcasts

+7 more features

$99.99 /monthly
NEW

Customer Payments

Accept and track customer payments with integrated payment processing

Stripe payment gateway integration
Secure credit card processing
Payment history tracking

+7 more features

$0.00 /one time

Analytics & Reporting

NEW

Snowflake Data Warehouse

Direct integration with Snowflake

Real-time data sync
Data transformation
Pre-built queries

+3 more features

$299.99 /monthly

Wallboard Designer

Create custom wallboards and dashboards

Drag-drop designer
50+ widget types
Real-time updates

+3 more features

$99.99 /monthly

Advanced Analytics Suite

Real-time and historical analytics with AI insights

Custom dashboards
Predictive analytics
Sentiment analysis

+3 more features

$199.99 /monthly

Integrations

NEW

Microsoft Teams Integration

Seamless Microsoft Teams integration for enhanced collaboration

Channel synchronization
Direct messaging
Presence management

+7 more features

$199.99 /monthly
NEW

QuickBooks Integration

Seamless QuickBooks Online synchronization

Two-way data sync
Customer sync
Invoice creation

+7 more features

$99.99 /monthly
BETA

Five9 Advanced Integration

Enhanced Five9 features

Predictive dialer sync
Campaign management
Custom workflows

+3 more features

$179.99 /monthly
BETA

Genesys Cloud Connector

Seamless Genesys Cloud integration

Unified desktop
Interaction sync
Omnichannel routing

+3 more features

$199.99 /monthly

AI & Automation

NEW

AI Coach

Real-time agent coaching with AI

Real-time suggestions
Compliance monitoring
Sentiment tracking

+3 more features

$49.99 /per agent

Compliance & Security

PCI Compliance Suite

Complete PCI DSS compliance tools

Payment masking
Secure IVR payments
Tokenization

+3 more features

$249.99 /monthly

HIPAA Compliance Tools

Healthcare compliance and security

End-to-end encryption
Access controls
Audit logging

+3 more features

$299.99 /monthly

Training & Development

NEW

Agent Training Center

Comprehensive training and certification platform

Interactive course builder
Skill assessments
Certification tracking

+7 more features

$149.99 /monthly

Entertainment & Engagement

Ready to Enhance Your Contact Center?

Start with our core CRM and add modules as you grow. No hidden fees, no surprises.