Enhance Your Contact Center with Powerful Modules

Discover modules that transform your Rubi Professional CRM into a complete contact center solution. From AI-powered coaching to compliance tools, find the perfect additions for your team.

23+ Available Modules
8 Categories
24/7 Support
Instant Activation

Categories

All Modules 23 Core Operations 9 Communications 5 Analytics & Reporting 6 Integrations 3 AI & Automation 4 Compliance & Security 3 Training & Development 2 Entertainment & Engagement 1

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Analytics & Reporting

NEW

Snowflake Data Warehouse

Export-first Snowflake integration — customers, interactions, and transactions as Snowflake-ready CSV or JSONL with a starter DDL download. No JDBC, no streaming sync.

Customers export (Snowflake-ready CSV or JSONL)
Interactions export — every customer event with channel/direction/notes
Transactions export — payment_attempts with gateway + card brand + status

+8 more features

$299.99 /monthly
V2 · NEW

Wallboard Designer

Real-time wallboard designer with full layout + widget CRUD, starter templates, and tenant-isolated display registration. Wire your TVs, monitors, and supervisor desks to shared layouts.

Full layout management — create, update, duplicate, delete, set default
Widget library with drag-and-drop
New tenants get a working wallboard immediately

+5 more features

$99.99 /monthly
NEW

Performance Suite

Composite Agent Score, anomaly alerts, performance goals, weekly email digest, CSAT customer surveys, real-time KPIs — one unified premium dashboard.

Composite Agent Score (weighted QA + Sentiment + Feedback + Volume + CSAT)
5-slider weighting config — tenant-tunable per business priority
Anomaly detection — alerts when an agent drifts outside their baseline (every 4 hours)

+11 more features

$199.99 /monthly
V2 · NEW

Arch Discovery Tool

Architect-style contact center assessment with AI-powered reports. 9 discovery categories, 8 AI export purposes (Project Plan, Technical Design, Executive Summary, Gap Analysis, Risk Assessment, Implementation Roadmap, and more).

9 discovery categories — Business Foundation through Implementation Requirements
8 AI report purposes — Project Plan / Tech Design / Cost Est / Requirements / Exec Summary / Gap Analysis / Risk Assessment / Roadmap
Purpose-tuned Claude prompts for each AI report type (role-aware)

+8 more features

$0.00 /monthly

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